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Complaint Letter For Receiving Damaged Goods


Use this sample letter to complain for receiving damaged goods. The tone of this letter is friendly and congenial. Most companies will try to resolve customers' complaints without causing further complications.
Date:
[Name]
[Address:
Street
City, State, Zip]
RE: Damaged Goods - Order No. ____________ / Account No. ___________

To whom it may concern _________,

I am writing this letter regarding the unsatisfactory delivery of the items that I ordered on ___________. Upon delivery, I found the items ________________ damaged severely and not fit for any use.

I'd like to make arrangements to return it for a full refund including the shipping charge to send the items back to your warehouse.

I would appreciate your prompt response upon this matter. Please contact me at _________________ for any questions. Thank you.

Sincerely,
[Signature]
[Name],
[Title]

Please be aware that these sample letters and forms may have legal and financial implications. Please consult with your own legal advisor if you have any questions or concerns regarding the use of any of these letters and forms.