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Customer Survey - Store Evaluation


Use this sample Retail Store Survey Template to find out what your customers think about your stores in the aspect of shop accessibility, product selection and display, etc.

Select the answer that best describes your experience with our store at ____________________________________.

Store hours are convenient.
Strongly agree Somewhat agree Agree Disagree Somewhat Disagree Strongly Disagree

The store is conveniently located.
Strongly agree Somewhat agree Agree Disagree Somewhat Disagree Strongly Disagree

The store is clean and appealing.
Strongly agree Somewhat agree Agree Disagree Somewhat Disagree Strongly Disagree

The store offers a wide variety of products.
Strongly agree Somewhat agree Agree Disagree Somewhat Disagree Strongly Disagree

The Store offers the best prices overall.
Strongly agree Somewhat agree Agree Disagree Somewhat Disagree Strongly Disagree

The store staff are courteous and friendly.
Strongly agree Somewhat agree Agree Disagree Somewhat Disagree Strongly Disagree

The store staff are knowledgeable.
Strongly agree Somewhat agree Agree Disagree Somewhat Disagree Strongly Disagree

Product displays are organized and attractive.
Strongly agree Somewhat agree Agree Disagree Somewhat Disagree Strongly Disagree

Overall I am satisfied with the store.
Strongly agree Somewhat agree Agree Disagree Somewhat Disagree Strongly Disagree

Thank you for your time. We appreciate your honest opinion and will take your input into consideration to improve our service quality.

Please be aware that these sample letters and forms may have legal and financial implications. Please consult with your own legal advisor if you have any questions or concerns regarding the use of any of these letters and forms.