Request for Full Refund

[Your company name]
[Your company address:
Street
City, State, Zip]
Date:

Dear [Mr./Ms ...],

I would like a full refund for the ______________ (product) I purchased from you on __________. It has been nothing but a disappointment. It did not perform in the same way from commercial samples and had difficulties in operating it in ________________________ (describe the situation). Moreover, the manual was too basic. There are only a few lines where more explanation was necessary.

Therefore, I am returning ______________ (name of product) to you and request a full refund. Please confirm that the refund has been applied to my card.

Sincerely,

[Name],

[Signature]